Case Studies

More Clients, More Risk

A 70-person software development company faces numerous roadblocks as they prepare to move from a second generation product to a third generation product.

Where’s The Roadmap To The Future?

It wasn't on their agenda to experience downtime across their email, knowledge repository and instant messaging tools.

Infrastructure Needs Modernizing

It doesn’t take a highly technical person to understand that technology is only so useful when customers and internal staff can't, well, use it.

How To Reduce Downtime By 60%

Things can go from bad to worse in a hurry when you're facing frequent and long outages witnessed by end-users first.

Improving The Customer Experience: ...

Six months into his new role as CIO, our client, Jeff, knew he had a major problem on his hands.